Effective Date: Sep 5, 2024

Swan Financial Corporation (“we,” “us,” or “our”) is committed to protecting your privacy.

At Swan Financial Corporation, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways. Please read this policy carefully to understand how we treat your personal data.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, and other similar contact data.

• Technical Information: IP address, browser type, operating system, device identifiers, and browsing habits collected through cookies and similar technologies.

• Usage Data: Information about how you interact with our website, such as pages visited, links clicked, time spent, and features used.

• Transaction Information: If you make purchases or enter into financial transactions with us, we collect your payment details and related transaction information.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, operate, and maintain our services.

• To improve user experience and website functionality.

• To process transactions and fulfill requests.

• To communicate with you regarding updates, account information, promotions, or other information relevant to your engagement with us.

• To send you SMS messages where you have provided your mobile number and given explicit consent (see “SMS Text Messaging” section below).

• To comply with legal and regulatory obligations.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers and Subcontractors: We may share information with trusted third‑party vendors that perform services on our behalf (such as hosting, payment processing, customer support, email/SMS delivery, or analytics). These providers are permitted to use your information only as necessary to provide services to us and are required to protect it.

• Legal Obligations: We may disclose your information when required to do so by law, such as in response to subpoenas, court orders, or other legal processes, or to protect our rights, property, or safety and that of our users or others.

SMS‑specific disclosure requirement (10DLC language):

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and SMS delivery providers, is permitted. All other use‑case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

4. SMS Text Messaging

When you voluntarily provide your mobile phone number and opt in (for example, by checking a consent box on a web form or texting a designated keyword), you consent to receive SMS messages from Swan Financial Corporation related to:

• Account notifications and important alerts.

• Appointment or application reminders and status updates.

• Occasional marketing communications about our products and services.

Message frequency may vary. Message and data rates may apply. For questions about your text or data plan, contact your wireless provider.

• You may opt out of SMS messages at any time by replying STOP to any text message from us. After you send STOP, you will receive a one‑time confirmation message, and then you will no longer receive SMS messages from us.

• If you need help with our SMS program, reply HELP to any message or contact us using the information in the “Contact Us” section below.

• By opting in, you confirm that you are at least 18 years of age and that the mobile number provided is your own.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Text messaging originator opt‑in data and consent will not be shared with any third parties, except as required to provide the SMS service through our contracted vendors.

5. Data Security

We use industry‑standard administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site performance, and analyze user behavior. You may choose to disable cookies in your browser settings, but doing so may affect certain functionalities of our site.

7. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, which can include:

• The right to access, correct, or delete your personal information.

• The right to object to or restrict certain processing activities.

• The right to withdraw consent where consent is the legal basis for processing.

To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]